Last Updated: July 16, 2023
MonstaAI ("MonstaAI," "we," "our," or "us") values the privacy of our users and is committed to protecting their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services or interact with our website. By using MonstaAI's services or accessing our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect certain personal information from you in various ways, including but not limited to:
1.1. Information You Provide to Us:
- When you sign up for an account with MonstaAI, we may collect your name, email address, username, and other information you choose to provide.
- When you communicate with us through our website or customer support, we may collect any information you provide during the communication.
1.2. Information Collected Automatically:
- When you use our services, we may automatically collect certain information, such as your IP address, device information, usage data, and browser type through cookies and similar technologies.
2. Use of Information
We use the collected information for the following purposes:
2.1. Providing and Improving Our Services:
- To deliver and maintain our services to you.
- To personalize your experience and tailor our services to your preferences.
- To improve and optimize the performance and user experience of our website and services.
- To respond to your inquiries, comments, or requests.
2.2. Communication:
- To send you service-related notifications, updates, and important announcements.
- To provide you with information about our services, promotions, and events, if you have opted-in to receive such communications.
2.3. Analytics:
- To analyze trends, usage patterns, and user behavior to enhance our services and make data-driven decisions.
2.4. Legal Obligations:
- To comply with applicable laws, regulations, or legal processes.
3. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, so we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
4.1. Service Providers:
- We may engage third-party service providers to assist us in providing and improving our services. These service providers may have access to your personal information but are obligated not to disclose or use it for any other purpose.
4.2. Legal Requirements:
- We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.
4.3. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Your Choices
You have certain rights regarding your personal information:
5.1. Access and Correction: You may request access to or correction of your personal information we hold by contacting us.
5.2. Opt-out: You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us.
6. Cookies
We may use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the "Last Updated" date mentioned at the top of the policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please get in touch via the contact page.
By using MonstaAI's services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.